Quality Assurance

TurningPoint’s fully documented, standardized and repeatable Quality Assurance processes and procedures ensure consistent quality and enable performance measurement for continuous improvement. Our Quality Assurance Organization assures that issues are identified and resolved prior to delivery. The roles and responsibilities of our Quality Assurance are as follows:

Accountable Party	Quality Objectives
CEO	Conducts weekly detailed operational reviews of each project. Is fully engaged in delivering Quality and drives organizational responsibility and accountability.
Program Manager	Orchestrates, monitors, and evaluates task order execution; Monitors and evaluates work in process verifying compliance and approving deliverables, day-to-day changes, and invoices; monitors Attains resources required to accomplish tasks. Reviews deliverables for quality and consistency before submission.
QA Lead	Ensures that TurningPoint’s CMMI Level 3 quality objectives are met on all projects. Reports to the CEO on matters of quality and customer satisfaction. Reviews deliverables for quality and consistency before submission.
Contract Manager	Coordinates contract requirements with the Government; Ensures contract compliance.
Finance and Accounting	Ensures that adequate financial controls and surveillance of contract efforts are in place. Performs final review and approval of invoices, payments, and audits. Ensures that all contractual fiduciary responsibilities are met.
Facility Security Officer	Manages the implementation and timely enforcement of security-related policies.  Ensures that policies, technical and physical architecture, and operational security administration provide for confidentiality, integrity, authentication, availability, and non-repudiation. Ensures the compliance of our systems with the Federal Information Security Management Act (FISMA).

Recent & Relevant Past Performance

TurningPoint uses strict adherence to our stringent quality assurance program to maintain and enhance our outstanding record of past success in delivering on a wide array of Functional Services and requirements under the scope of the SeaPort-e contract.

TurningPoint Recent and Relevant Services Experience (For specific program information, please click on the links below.)
SeaPort-e SOW	SeaPort-e Funtional Services	Specific Program
3.2	Engineering, System Engineering and Process Engineering Support	Agency-wide ITILv3-based Help Desk Tier 1, 2, 3
3.5	System Design Documentation and Technical Data Support	Development and implementation of a FISMA, NIST 800-53A and Section 508 compliant OSS application for FEMA
3.6	Software Engineering, Development, Programming, and Network Support	Distributed Network Management System for the ground segment of a next-generation satellite communication infrastructure
3.10	Configuration Management (CM) Support	Configuration, technology upgrade, and maintenance support of CMS Office of Inspector General Hotline Database and Incentive Rewards Program Database
3.11	Quality Assurance (QA) Support	Project Management Office Support for CMS Next Generation Desktop Project
3.12	Information System (IS) Development, Information (IA), and Information Technology (IT) Support	Telecom Lifecycle Management Solution for FDA, VA, DLA, DHS, FEMA

Task Order History

This section is coming soon.

Teaming on SeaPort-e

TurningPoint's SeaPort-e teaming strategy is focused on providing Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, the United States Marine Corps, and the Defense Threat Reduction Agency (DTRA) with a broad spectrum of proven, high quality Professional Support Services, as well as, Engineering, Technical, and Programmatic Support Services across the SeaPort-e functional areas. We carefully select our teammates against measurable standards of excellence. As part of our commitment to Navy, we routinely seek out businesses and organizations to supplement our SeaPort-e capabilities, specifically focusing on companies that:

• Are currently supporting Navy/SPAWAR customers
• Possess skills that map to emerging and innovative technologies
• Have excellent reputations and are established businesses
• Have existing favorable business relations with TurningPoint

Please contact us if you are interested in joining our team.

Team Members on SeaPort

This section is coming soon.

Point of Contact Information

To learn more about Customer Satisfaction with the services that we deliver, please contact David Hughes.

To learn more information about TurningPoint's SeaPort-e Program, please contact David Hughes.