Business Need

Most organizations struggle to manage complex telecom expenses and business processes. According to a 2017 Gartner Research study, 12-20 percent of telecom charges are incorrect, with 85 percent of those errors in the carrier’s favor. Yet identifying errors can be nearly impossible, as monthly telecom bills run into millions of lines and require specialized tools and specialized skills to fully understand. The challenge for government agencies can be great:

  • Many agencies have limited visibility into their inventory of telecom services and assets
  • Policy mandates, such as OMB Circular A-123, require comprehensive reports
  • Strained budgets mean staff need to remain focused on primary mission tasks

Our Offerings

Unlike most other TEM solutions, which are developed for commercial enterprises and subsequently modified for government, TurningPoint’s Network Inventory and Optimization Solution (NiOS®) platform was intended for government use from the beginning.

NiOS® can be leveraged to enable:


By adopting our TEM solutions, agencies can:

  • Reduce, recover, and control telecom expenses
  • Consolidate all telecom data using a single web-based portal
  • Strengthen compliance with reporting mandates
  • Drive resource efficiencies through automation and customized workflows
  • Integrate with agency, carrier, and third-party systems