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Overview

TurningPoint is proud to offer world class professional support services under the US Department of Navy’s SeaPort-e IDIQ Contract.  SeaPort-e customers can minimize mission risk by engaging TurningPoint, a CMMI Maturity Level 4 contractor that is configured to consistently deliver on time with fully compliant products and services. 

Quality Assurance

TurningPoint’s fully documented, standardized and repeatable Quality Assurance processes and procedures ensure consistent quality and enable performance measurement for continuous improvement.  Our Quality Assurance Organization assures that issues are identified and resolved prior to delivery.  The roles and responsibilities of our Quality Assurance are as follows:

Accountable Party Quality Objectives
CEO
  • Conducts weekly detailed operational reviews of each project.
  • Is fully engaged in delivering Quality and drives organizational responsibility and accountability.
Program Manager
  • Orchestrates, monitors, and evaluates task order execution;
  • Monitors and evaluates work in process verifying compliance and approving deliverables, day-to-day changes, and invoices; monitors
  • Attains resources required to accomplish tasks.
  • Reviews deliverables for quality and consistency before submission.
QA Lead
  • Ensures that TurningPoint’s CMMI Level 3 quality objectives are met on all projects.
  • Reports to the CEO on matters of quality and customer satisfaction.
  • Reviews deliverables for quality and consistency before submission.
Contract Manager
  • Coordinates contract requirements with the Government;
  • Ensures contract compliance.
Finance and Accounting
  • Ensures that adequate financial controls and surveillance of contract efforts are in place.
  • Performs final review and approval of invoices, payments, and audits.
  • Ensures that all contractual fiduciary responsibilities are met.
Facility Security Officer
  • Manages the implementation and timely enforcement of security-related policies. 
  • Ensures that policies, technical and physical architecture, and operational security administration provide for confidentiality, integrity, authentication, availability, and non-repudiation.
  • Ensures the compliance of our systems with the Federal Information Security Management Act (FISMA).

Recent & Relevant Past Performance

TurningPoint uses strict adherence to our stringent quality assurance program to maintain and enhance our outstanding record of past success in delivering on a wide array of Functional Services and requirements under the scope of the SeaPort-e contract.

TurningPoint Recent and Relevant Services Experience
(For specific program information, please click on the links below.)
SeaPort-e SOW SeaPort-e Funtional Services Specific Program
3.2 Engineering, System Engineering and Process Engineering Support Agency-wide ITILv3-based Help Desk Tier 1, 2, 3
3.5 System Design Documentation and Technical Data Support Development and implementation of a FISMA, NIST 800-53A and Section 508 compliant OSS application for FEMA
3.6 Software Engineering, Development, Programming, and Network Support Distributed Network Management System for the ground segment of a next-generation satellite communication infrastructure
3.10 Configuration Management (CM) Support Configuration, technology upgrade, and maintenance support of CMS Office of Inspector General Hotline Database and Incentive Rewards Program Database
3.11 Quality Assurance (QA) Support Project Management Office Support for CMS Next Generation Desktop Project
3.12 Information System (IS) Development, Information (IA), and Information Technology (IT) Support Telecom Lifecycle Management Solution for FDA, VA, DLA, DHS, FEMA

Task Order History

This section is coming soon.

Teaming on SeaPort-e

TurningPoint's SeaPort-e teaming strategy is focused on providing Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, the United States Marine Corps, and the Defense Threat Reduction Agency (DTRA) with a broad spectrum of proven, high quality Professional Support Services, as well as, Engineering, Technical, and Programmatic Support Services across the SeaPort-e functional areas. We carefully select our teammates against measurable standards of excellence. As part of our commitment to Navy, we routinely seek out businesses and organizations to supplement our SeaPort-e capabilities, specifically focusing on companies that:

  • Are currently supporting Navy/SPAWAR customers
  • Possess skills that map to emerging and innovative technologies
  • Have excellent reputations and are established businesses
  • Have existing favorable business relations with TurningPoint

Please contact us if you are interested in joining our team.

Team Members on SeaPort

This section is coming soon.

Point of Contact Information

To learn more about Customer Satisfaction with the services that we deliver, please contact David Hughes.

To learn more information about TurningPoint's SeaPort-e Program, please contact Marguerite Rogers.

 

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